3 days of interactive training
This curriculum meets requirements for new, first-level supervisors with basic supervisory competencies in communicating and managing effectively. It also is a good resource for supervisors requiring a refresher on basic skills.
I. Insights on the qualities of a true leader. Including:
Leading effectively by setting the pace.
Making the transition from buddy to boss.
Creating a positive culture.
Resolving conflicts.
Communicating effectively.
Establishing expectations.
Motivating a team.
II. Being a change agent within the organization. Includes Joel Barker’s
landmark video. How peoples need for social equilibrium impacts new
Ideas:
The value of presenting ideas from the “users” point of view.
A ten-step strategy for getting new ideas accepted!
III. Communication Styles Survey
IV. Time Management (including effective delegation)
Maximum Enrollment: 25
