Sometimes the best way to learn something is to work with an expert.

Purpose: To provide a structure for a mentoring program that maximizes employee development and builds continuity in leadership quality.

Program Objectives:

To identify participant’s individual communication styles and gain understanding of how it impacts work effectiveness.

Develop a structure for assisting individual development.

Understand the separate roles of mentor and counselor.

Build appropriate skills for developing employees’ maximum potential.

Program Process:
This one-day workshop will provide insight into individual contributions to the success of the organization. It will highlight the value of diversity and how it can be used to effectively coach individual skill development.

I. Mentoring Skills

Planning

Goal Setting

Developing an Action Plan

II. Coaching Skills Development

Coaching vs. Counseling

Telling is not Teaching

Components of Effective Coaching

Giving Feedback

Creative Problem Solving

Conflict Resolution

III. Counseling

When to Coach/When to Counsel

Components of Effective Counseling