This program may delivered in modules over a period of days or months, to meet time objectives. We'll work with your sales manager to build a case study to be used as each new skill is introduced. Practice sessions may be videotaped for group or individual feedback.
We'll incorporate some customer service and basic communication skills in the questioning and listening skills segment. Then we'll include modules from the following areas:
Building Relationships Offering Solutions
Ways to Grow Your Business Productive Call Prep
Account Management Closing the Business
Key Benefits
Improve sales figures (bottom line $$)
Better sales team morale
More satisfied customers
Our sales trainers are former top national sales people, Dale Carnegie Instructors and have developed programs for companies as diverse as banks and heavy equipment sales. Our programs have been used in a variety of private and public organizations.